مشكلة لابتوب توشيبا A300-1GT

[عبه]

لسلام عليكم مع أنه الجهاز الذي أشتريته جديد ألا أنه حصل معي ما لم أتوقعه و هي توقف الشاشة و ظهور شبكة خطوط رفيعة من ألوان متنوعة و توقف الجهاز نهائياً ألا بعد الأقفال من خلال زر الباور لمدة معينة حدثت معي اربعة مرات خلال يومين و أخرها بعد أن قمت بعمل ريكوفري تحسباً لوجود فايروس ألا أنه ظهر مرة أخرى هل هناك من مر بهذه المشكلة أو لديه الخبرة عن السبب؟
:ah42:

[النديم]

إذا كان الجهاز مكفولاً... فالأفضل مراجعة البائع، لأنه الأجدر والأقرب لتشخيص المشكلة وعلاجها.
النديم

[rezoufda]

كما قال الأستاذ النديم
إن كنت تتوفر على ضمان على الجهاز، فالافضل مراجعة البائع، او حتى إن كنت اشتريته من مدة قريبة بدون ضمان
لان المشكل غالبا من كرت الشاشة

[عبه]

شكراً لكم أخواني راح أرجعها للوكيل, لكن هذه تحليل لثلاث ملفات دمب أخر تحليل هي لبعد عمل ريكوفري.
1-

Loading Dump File [C:\Documents and Settings\Dell\Desktop\pro4\minidump.mdmp]
User Mini Dump File: Only registers, stack and portions of memory are available

WARNING: Ignoring invalid thread ID 0
Windows Vista Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Mon Jan 12 20:14:07.000 2009 (GMT+3)
System Uptime: 0 days 0:02:05.988
Process Uptime: 0 days 0:01:27.000
Symbol search path is: SRV*c:\symbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
ERROR: Unable to find system thread FFFFFFFF
ERROR: The thread being debugged has either exited or cannot be accessed
ERROR: Many commands will not work properly
.................................................. ........
Loading unloaded module list
....
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
ERROR: Exception EFFFFFFF occurred on unknown thread FFFFFFFF
(854.ffffffff): Unknown exception - code efffffff (first/second chance not available)
0:???> !analyze –v
WARNING: The debugger does not have a current process or thread
WARNING: Many commands will not work
Extension called without current PC
************************************************** *****************************
* *
* Exception Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

ERROR: Reload failure, partially initialized target
PDB symbol for mscorwks.dll not loaded
Invalid relocation block size 0x0
Base relocation entry RVA 8b560b21 not in image
Exception 0xc0000005 while accessing file mapping
Probably caused by : Unknown_Image

Followup: MachineOwner
---------
2-

Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\Dell\Desktop\pro4\minidump.mdmp]
User Mini Dump File: Only registers, stack and portions of memory are available

WARNING: Ignoring invalid thread ID 0
Windows Vista Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Mon Jan 12 20:14:07.000 2009 (GMT+3)
System Uptime: 0 days 0:02:05.988
Process Uptime: 0 days 0:01:27.000
Symbol search path is: SRV*c:\websymbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
ERROR: Unable to find system thread FFFFFFFF
ERROR: The thread being debugged has either exited or cannot be accessed
ERROR: Many commands will not work properly
.................................................. ........
Loading unloaded module list
....
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
ERROR: Exception EFFFFFFF occurred on unknown thread FFFFFFFF
(854.ffffffff): Unknown exception - code efffffff (first/second chance not available)
0:???> !analyze –v
WARNING: The debugger does not have a current process or thread
WARNING: Many commands will not work
Extension called without current PC
************************************************** *****************************
* *
* Exception Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

ERROR: Reload failure, partially initialized target
PDB symbol for mscorwks.dll not loaded
Probably caused by : Unknown_Image

Followup: MachineOwner
---------


---------------------------------
بعد Recovery

Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\Dell\Desktop\pro5\minidump.mdmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Windows Vista Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Mon Jan 12 20:25:36.000 2009 (GMT+3)
System Uptime: 0 days 0:13:35.341
Process Uptime: 0 days 0:12:56.000
Symbol search path is: SRV*c:\symbols*https://msdl.microsoft.com/download/symbols
Executable search path is:
.................................................. ............
Loading unloaded module list
.....
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(854.cd0): CLR exception - code e0434f4d (first/second chance not available)
eax=00000001 ebx=75b7c612 ecx=75753505 edx=00350178 esi=040be26c edi=00000000
eip=77149a94 esp=040be224 ebp=040be294 iopl=0 nv up ei ng nz ac po cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000297
Base relocation entry RVA e0680a08 not in image
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
*** WARNING: Unable to verify timestamp for ntdll.dll
*** ERROR: Module load completed but symbols could not be loaded for ntdll.dll
ntdll+0x59a94:
77149a94 c3 ret
0:006> !analyze –v
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
************************************************** *****************************
* *
* Exception Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

***** OS symbols are WRONG. Please fix symbols to do analysis.

Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: ntdll!_PEB ***
*** ***
************************************************** ***********************
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
*** ERROR: Symbol file could not be found. Defaulted to export symbols for mscoree.dll -
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Unable to load image C:\Windows\assembly\NativeImages_v2.0.50727_32\Sys tem.Runtime.Remo#\8fe7232e97fdf63c6b146e93f432d7d7 \System.Runtime.Remoting.ni.dll, Win32 error 2
*** WARNING: Unable to verify checksum for System.Runtime.Remoting.ni.dll
Unable to load image C:\Windows\assembly\NativeImages_v2.0.50727_32\msc orlib\5b3e3b0551bcaa722c27dbb089c431e4\mscorlib.ni .dll, Win32 error 2
*** WARNING: Unable to verify checksum for mscorlib.ni.dll
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Exception 0xc0000005 while accessing file mapping
Probably caused by : mscorwks.dll ( mscorwks!GetCLRFunction+240f8 )

Followup: MachineOwner
---------

[The_Wolf88]

مثل ما ذكر الأخوان

المشكلة من كرت الشاشة والأفضل الذهاب به للضمان

[عبه]

شكراً للجميع و النصيحة....

[عبه]

السلام عليكم أخواني بعد أن أرسلت الجهاز الى الوكيل في عمان قالو بأنهم أصلحو الخلل و لكن بعد أن أستخدمتها بيومين بعد ان تم أصلاحها المفروض حدثت المشكلة مرتين بدون أي سابق أنذار أو خلل في البرامج أو تنصيب و هذه صورة لما حدث و أظن أن الوكيل ما هم ألا مجموعة من مستغلين و كذابين
https://www.postimage.org/aV2jjEe0.jpg (https://www.postimage.org/image.php?v=aV2jjEe0)

https://www.postimage.org/aV2jkB5r.jpg (https://www.postimage.org/image.php?v=aV2jkB5r)

[rezoufda]

و أظن أن الوكيل ما هم ألا مجموعة من مستغلين و كذابين
[

هذا مما لا شك فيه

أنا أرى أن تعيده لهم

[عبه]

رفضوا أستبدالها رغم الألحاح و حتى لم يستطيعوا معرفة السبب...

[rezoufda]

إذا كنت تود إصلاحه بنفسك
فالشك قبل كرت الشاشة، قد يكون من الكابل الرابط بين الكرت والشاشة، خصوصا إذا كان المشكل يحل ببعض محاولات تحريك الشاشة أماما وخلفا

متابع معاك إن شاء اله