hissam
16-01-2011, 15:46
How to reset CUxAC admin password
Resolution:
Run below query against ATTCFG and ATTLOG database on CUxAC server
file:///C:/DOCUME%7E1/HAYTHA%7E1.SHA/LOCALS%7E1/Temp/msohtmlclip1/01/clip_image002.jpg
UPDATE Agent_Details
SET Password = '‘”
WHERE Login_Type = 'SUP' AND
Login_Name = 'ADMIN’
The Arc Server then needs to be stopped and started from the services window to force the server to dip into the database for the new password.
Resolution:
Run below query against ATTCFG and ATTLOG database on CUxAC server
file:///C:/DOCUME%7E1/HAYTHA%7E1.SHA/LOCALS%7E1/Temp/msohtmlclip1/01/clip_image002.jpg
UPDATE Agent_Details
SET Password = '‘”
WHERE Login_Type = 'SUP' AND
Login_Name = 'ADMIN’
The Arc Server then needs to be stopped and started from the services window to force the server to dip into the database for the new password.