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مشاهدة النسخة كاملة : مشكلة الشاشة الزرقاء عند تشغيل الألعاب Attempt to reset the display Driver



((يوسف))
27-05-2012, 09:40
أعاني من هذه المشكله عند تشغيل الألعاب وهذه الشاشه الزرقاء تظهر بعد نصف ساعه الى ساعه ونصف

من تشغيل اللعبة .. يتوقف الجهاز لبضع ثواني وتضهر شاشة سوداء

ومن ثم تظهر هذه الشاشة الزرقاء BSOD ..

https://www.m5zn.com/uploads3/2012/5/26/photo/05261209053556erqnwpxpvmou8x0gq4ukt.jpg


attempt to reset the display driver and recover from timeout failed

==============================================
مواصفات الجهاز
windows 7 64bit sp1 updated
Q6600 Intel core 2 quad 2.4
RAM DDR2 400 mhz KingSton 6 GB (2GB *3 ) Ram
motherboard Biostar TP45D2-A7
power Supply Gigabyte 720 watt
Graphic Card AMD Radeon 7870 Series 2 GB
============================================

قمت بعمل فحص للرامات ووصل الفحص الى 400 % ولم اجد اي مشكله ..

قمت بفحص الهاردسكات الموجوده لدي وكان فيها [ waring وبعد الفحص اصبح OK ]

==============================================

التقرير



________________________________________
Crash Dump Analysis
________________________________________

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sat 26/05/2012 10:28:55 م GMT your computer crashed
crash dump file: C:\Windows\Minidump\052712-53812-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x8768)
Bugcheck code: 0x116 (0xFFFFFA80059E94E0, 0xFFFFF88004208768, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR




On Sat 26/05/2012 10:28:55 م GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA80059E94E0, 0xFFFFF88004208768, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

________________________________________
Conclusion
________________________________________

2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

أبو قصي
27-05-2012, 10:43
السلام عليكم

أخي يوسف

سأطلب منك :

1- إزالة التعريف الحالي لكرت الشاشه بإستخدام برنامج Driver Sweeper .

2- حذف مجلدات التعريف السابق من مكانها في النظام.

3- ثم تنصيب أحدث تعريف لكرت الشاشه من هنا (https://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx).

أعلمني بالنتائج.

((يوسف))
28-05-2012, 13:15
السلام عليكم

أخي يوسف

سأطلب منك :

1- إزالة التعريف الحالي لكرت الشاشه بإستخدام برنامج Driver Sweeper .

2- حذف مجلدات التعريف السابق من مكانها في النظام.

3- ثم تنصيب أحدث تعريف لكرت الشاشه من هنا (https://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx).

أعلمني بالنتائج.

اشكرك أخي علاء الأردني على الرد

وأسف على تأخيري في الرد .. فقد بحثت عن برنامج Driver sweeper لفتره حتى وجدته ..

قمت بأزاله التعريفات للجرافكس كارد بالكامل وقمت بأعادة تثبيتها مره آخرى عن طريق الموقع الذي ارفقتة ..

أعتقدت ان المشكلة قد حلت لفتره وجيزه ولاكن حدث التوقف والشاشة الزرقاء مره آخرى ..

وهذا التقرير الجديد


________________________________________
Crash Dump Analysis
________________________________________

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sat 28/05/2012 09:51:25 ص GMT your computer crashed
crash dump file: C:\Windows\Minidump\052712-53812-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x8768)
Bugcheck code: 0x116 (0xFFFFFA80059E94E0, 0xFFFFF88004208768, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR




On Sat 28/05/2012 09:51:25 ص GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA80059E94E0, 0xFFFFF88004208768, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

________________________________________
Conclusion
________________________________________

2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

أبو قصي
28-05-2012, 15:10
أخي سأطلب منك ارفاق صوره لتبويب الرام slot1+slot2+slot3 ببرنامج CPU-Z.

((يوسف))
28-05-2012, 20:59
https://www.m5zn.com/uploads3/2012/5/28/photo/052812110505f6i3iltiqo0gcr9pxnk.jpg https://www.m5zn.com/uploads3/2012/5/28/photo/0528121105051f26rrhts4tg1g8cseyt.jpg https://www.m5zn.com/uploads3/2012/5/28/photo/052812110505op39oietygmgim3btbzcx1igk.jpg

أبو قصي
29-05-2012, 07:48
أخي قم بفك الرامات وتنظيفها جيداً وتنظيف مكانها ايضاً وأعلمني.

Mubarak
29-05-2012, 08:26
هذه المشكلة ترجع للبطاقة الرسومية.
يرجى التأكد من درجة حرارة البطاقة باستخدام هذا البرنامج:
https://www.cpuid.com/downloads/hwmonitor/1.19-setup.exe


يرجى توفير ذكر درجة حرارة المعالج ودرجة حرارة البطاقة الرسومية وسرعة دروان مروحة البطاقة الرسومية.

Ahmed.Elsayed
01-06-2012, 10:18
تابع حل مشكلتك هنا >>> https://arabhardware.net/forum/showthread.php?t=256987&p=2247216&viewfull=1#post2247216