المساعد الشخصي الرقمي

مشاهدة النسخة كاملة : مشكلة الشاشه الزرقاء blue screen



mwmj79
20-10-2014, 13:28
السلام عليكم و رحمة الله و بركاته
قبل فتره من الزمن قام صديق بتجميع حاسبه لي مواصفاتها
windows 7 home edition 64 bit (danish language )

المعلومات حسب برنامج CPU-Z
https://im50.gulfup.com/my37oF.jpg
https://im85.gulfup.com/xDgbdi.jpg
https://im85.gulfup.com/aMWPko.jpg
https://im85.gulfup.com/5KaHTV.jpg
https://im85.gulfup.com/KeipIl.jpg
https://im85.gulfup.com/uQhnJT.jpg

و هذا ملف ال minidump
https://www.gulfup.com/?ibYBPt

اعاني من مشكله انه حين عندما ابداء باللعب battlefield 4 و diablo3 reaper of souls تتوقف الحاسبه كليا مع ضهور الشاشه الزرقاء


https://arabhardware.net/forum/attachment.php?attachmentid=24409&stc=1


Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 20/10/2014 11:05:01 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\102014-11122-01.dmp
This was probably caused by the following module: hal.dll (https://www.google.com/search?q=hal.dll) (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8009485028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 20/10/2014 11:05:01 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (https://www.google.com/search?q=hal.dll) (hal!HalBugCheckSystem+0x1E3)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8009485028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 21/09/2014 02:52:58 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092114-12854-01.dmp
This was probably caused by the following module: hal.dll (https://www.google.com/search?q=hal.dll) (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800B8F8028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 18/09/2014 01:59:28 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091814-12932-01.dmp
This was probably caused by the following module: hal.dll (https://www.google.com/search?q=hal.dll) (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800BA64028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 04/09/2014 02:27:02 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090414-13072-01.dmp
This was probably caused by the following module: ntoskrnl.exe (https://www.google.com/search?q=ntoskrnl.exe) (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800B83D8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 16/08/2014 12:10:10 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081614-12199-01.dmp
This was probably caused by the following module: ntoskrnl.exe (https://www.google.com/search?q=ntoskrnl.exe) (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80095B1038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 14/07/2014 12:46:35 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071414-8938-01.dmp
This was probably caused by the following module: ntoskrnl.exe (https://www.google.com/search?q=ntoskrnl.exe) (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800B5718F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 11/07/2014 03:50:16 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071114-10202-01.dmp
This was probably caused by the following module: ntoskrnl.exe (https://www.google.com/search?q=ntoskrnl.exe) (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80094CE8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 09/07/2014 10:04:09 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-10030-01.dmp
This was probably caused by the following module: ntoskrnl.exe (https://www.google.com/search?q=ntoskrnl.exe) (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008B761F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 06/07/2014 03:03:53 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\070614-10264-01.dmp
This was probably caused by the following module: ntoskrnl.exe (https://www.google.com/search?q=ntoskrnl.exe) (nt+0x4ADB3C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800947B8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR (https://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System (https://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operati ng%20System)
company: Microsoft Corporation (https://www.google.com/search?q=Microsoft%20Corporation)
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



Conclusion
20 crash dumps have been found and analyzed. Only 10 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes (https://www.resplendence.com/whocrashed_troubleshooting) for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

ارجوا منكم مساعدتي و النصيحه هل هناك شي يجب ان اقوم بتنصيبه او يجب ان اقوم بترجيع بعض القطع علما انا في الضمان و الضمان لمدة 2 سنه
استطيع ترجيع اي قطعه من القطع او استبداله بموديل اخر

شكرا جزيلا مقدما و جزاكم الله الف خير

mwmj79
23-10-2014, 11:58
59 مشاهده ولا حتى رائ واحد !!!!

الشاشة الزرقاء
23-10-2014, 20:19
والله ياخي الغالي حتى انا معايه هذه المشكلة وكتبت مشكلتي بالتفصيل ولاحد رد عليه وعبرني

MDxavi
25-10-2014, 21:45
أخي قبل كل شئ تابع هذه الحلول:
https://arabhardware.net/forum/showthread.php?t=256987