وصلني الرّدّ قبل البارحة و انتبهت لذلك اليوم:
Dear Ramy Gourieh.
Thank you for contacting ASUS.
This is Echo and I will be assisting you with the issue you have posted.
I will pass your complaint to our local relevant colleague, they will see if there is any misunderstanding occurred. Please do not worry. I will forward any updated news.
Sorry for any inconvenience bring to you~
I look forward for your response with all the details to assist you.
Echo
ASUS Customer Service Center (Shanghai, China)
If you have any suggestions or complaints about our technical support
service, please e-mail your feedback to Manager_TMSS@asustek.com.cn. We will then
arrange for a specialist to work on your issue.
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